How to Make a Complaint

Last updated: October 2026

Every homeowner who reaches out to Solidoworks Garage Doors should be treated fairly and honestly. If that didn't happen for you, please tell us. This page explains how to raise a complaint and what follows. It is a general template, not legal advice.

What You Can Tell Us About

You are welcome to write to us about:

• How Solidoworks Garage Doors handled your call or message
• How your personal information was treated
• Anything on the site that looks unclear or wrong
• The conduct of a provider you were connected with

If the Problem Is With a Provider

Providers in the network are independent businesses. Each one handles its own quotes, prices, workmanship and customer service. If you are unhappy with work on your garage door, the usual first step is to contact the provider directly and keep your notes in writing.

Please let Solidoworks Garage Doors know too. Feedback about providers helps keep the network honest, and a provider that repeatedly falls short may be removed. Solidoworks Garage Doors cannot settle contract disputes, refund money for a provider's work, or decide a matter on a provider's behalf.

Sending Your Complaint

Email contact@solidoworks.skin and include:

• Your name and contact details
• When you contacted Solidoworks Garage Doors or the provider
• The phone number or form you used, if you know it
• The provider's name, if you have it
• What happened, and what result you hope for

What Happens Next

You'll get an email confirming that your complaint arrived, usually within a few business days. After that, it will be looked into. That may include getting in touch with the provider. You'll then receive a reply that explains what was found and any action being taken.

If You're Still Unhappy

If the answer doesn't satisfy you, reply and ask for a second review. You can also contact your state's consumer protection office or attorney general, or the Better Business Bureau. If the provider is licensed, your state licensing board may be able to help as well.

Contact

Email: contact@solidoworks.skin